We all know how challenging it can be to understand and manage government benefits. In April of 2020 Civic Links set out to make it easier for the lowest-resourced Americans to manage these benefits. From May to July of 2020 nearly 150,000 individuals accessed Civic Links’ COVID-19 Stimulus Check Quiz, and each week we continue to send text messages to over 2,000 individuals, reminding them to re-certify their unemployment. At a time of unprecedented economic uncertainty, we are proud to be helping families secure and maintain the financial assistance they need.
In the Fall of 2020 Civic Links set out to create a product that would help 2.9 million low-income individuals understand and manage their Temporary Assistance for Needy Families (often known as TANF, or welfare). We are excited to announce the launch of our TANF management app, Spring Link.
Developing this app we heard about the roadblocks many families face when trying to access, utilize, and maintain TANF — the mother that lost her assistance while she was in the hospital giving birth, the parent that didn’t know he was eligible to receive free childcare and gave up a job to stay home with his child, and the family who lived without electricity for three days, not realizing qualified to receive assistance from their local government.
Spring Link gives families the tools to manage, maintain, and understand their benefits, so they avoid these types of situations. Along the way they gain valuable skills to assist them with self-advocacy within complex government systems. Safety net benefits in the US are not perfect, but they serve as vital financial support system for many families. Civic Links is committed to ensuring that these families have all of the information and resources to access and maintain this critical support when they need it most.
Learn more at www.springlinkapp.com